{"id":172,"date":"2023-11-01T20:11:48","date_gmt":"2023-11-01T20:11:48","guid":{"rendered":"https:\/\/telenoc.co\/le\/?page_id=172"},"modified":"2023-11-16T18:23:48","modified_gmt":"2023-11-16T18:23:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/telenoc.co\/le\/faqs\/","title":{"rendered":"FAQ’S"},"content":{"rendered":"

[vc_row css=”.vc_custom_1685544481049{margin-bottom: 80px !important;}” woodmart_css_id=”64775e1de70ad” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NDc3NWUxZGU3MGFkIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnsibWFyZ2luLWJvdHRvbSI6IjYwcHgifSwibW9iaWxlIjp7Im1hcmdpbi1ib3R0b20iOiI0MHB4In19fQ==” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column width=”1\/6″ woodmart_css_id=”64775e98b1081″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NDc3NWU5OGIxMDgxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnsibWFyZ2luLXJpZ2h0IjoiMHB4In0sIm1vYmlsZSI6eyJtYXJnaW4tYm90dG9tIjoiMjAifX19″ mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no” css=”.vc_custom_1685544613700{margin-right: 15px !important;}”][\/vc_column][vc_column width=”2\/3″][woodmart_accordion style=”shadow” title_font_size=”custom” title_font_weight=”700″ opener_style=”plus” opener_alignment=”right” woodmart_css_id=”6542b11838c53″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTQyYjExODM4YzUzIiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” title_custom_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud2QtZm9udHNpemUtY3VzdG9tIl19LCJzZWxlY3Rvcl9pZCI6IjY1NDJiMTE4MzhjNTMiLCJkYXRhIjp7ImRlc2t0b3AiOiIxOHB4IiwibW9iaWxlIjoiMTZweCJ9fQ==” css=”.vc_custom_1698869988297{margin-bottom: 20px !important;}” box_shadow=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsiaG9yaXpvbnRhbCI6IjAiLCJ2ZXJ0aWNhbCI6IjAiLCJibHVyIjoiOSIsInNwcmVhZCI6IjAiLCJjb2xvciI6InJnYmEoMCwgMCwgMCwgLjE1KSJ9fX0=”][woodmart_accordion_item title=”When my order will be delivered?”]As we are processing your order after confirmation, we are processing leather goods from raw to end product, so we have leather in skin form and will be converted into a jacket after you place the order so we deliver it to you in 15 working days as mentioned in delivery policy for eu & usa.<\/p>\n

[\/woodmart_accordion_item][woodmart_accordion_item title=”How can i cancel my order?”]We start processing your order as we receive it, you can cancel your order within 7 working days till you haven\u2019t received the confirmation email. For further query, you can WhatsApp us at +44 7868 708810<\/a>[\/woodmart_accordion_item][woodmart_accordion_item title=”How return policy works?”]You can return the order in 10 working days with the original receipt and tags must not be removed.[\/woodmart_accordion_item][\/woodmart_accordion][vc_custom_heading text=”PERSONAL DETAILS:-” font_container=”tag:h1|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1699394443208{margin-top: 50px !important;}”][woodmart_accordion style=”shadow” title_font_size=”custom” title_font_weight=”700″ opener_style=”plus” opener_alignment=”right” woodmart_css_id=”6542b11838c53″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTQyYjExODM4YzUzIiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” title_custom_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud2QtZm9udHNpemUtY3VzdG9tIl19LCJzZWxlY3Rvcl9pZCI6IjY1NDJiMTE4MzhjNTMiLCJkYXRhIjp7ImRlc2t0b3AiOiIxOHB4IiwibW9iaWxlIjoiMTZweCJ9fQ==” css=”.vc_custom_1698869988297{margin-bottom: 20px !important;}” box_shadow=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsiaG9yaXpvbnRhbCI6IjAiLCJ2ZXJ0aWNhbCI6IjAiLCJibHVyIjoiOSIsInNwcmVhZCI6IjAiLCJjb2xvciI6InJnYmEoMCwgMCwgMCwgLjE1KSJ9fX0=”][woodmart_accordion_item title=”Are my personal details secure?”]Our server team makes sure that your personal details and password are secure and not misused by any third party.[\/woodmart_accordion_item][woodmart_accordion_item title=”How LE-BOUC use my e-mail address”]LE-BOUC will use your name, delivery address and payment information to process your order and to keep you informed about your order status. We like to make shopping with LE-BOUC as enjoyable and easy as possible. With your permission, we will register your personal details and order \u2013 and services information. This will enable us to personalize our website for you.<\/p>\n

We will use your email address to inform you about any new features on our website and about special offers and discounts. \u00edf you no longer wish to receive these emails, you can unsubscribe at the bottom of our emails.<\/p>\n

When you place your order at LE-BOUC, your personal details will be registered by us. You will need to enter a username and password, so you will not have to enter your name, address, phone number, email address, delivery address and payment information with any next order. By creating an account you give us permission to use your personal details for the above mentioned purposes.[\/woodmart_accordion_item][woodmart_accordion_item title=”How can I contact LE-BOUC?”]You can contact us via email at info@telenoc.co<\/a> or can WhatsApp us at +44 7868 708810<\/a>[\/woodmart_accordion_item][woodmart_accordion_item title=”How long is the warranty?”]All items purchased from us come with six months warranty. This guarantee means that a product is or must do what the consumer can reasonably expect from it.[\/woodmart_accordion_item][\/woodmart_accordion][vc_custom_heading text=”ORDERING AND DELIVERY:-” font_container=”tag:h1|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1699394974931{margin-top: 50px !important;}”][woodmart_accordion style=”shadow” title_font_size=”custom” title_font_weight=”700″ opener_style=”plus” opener_alignment=”right” woodmart_css_id=”6542b11838c53″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NTQyYjExODM4YzUzIiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” title_custom_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud2QtZm9udHNpemUtY3VzdG9tIl19LCJzZWxlY3Rvcl9pZCI6IjY1NDJiMTE4MzhjNTMiLCJkYXRhIjp7ImRlc2t0b3AiOiIxOHB4IiwibW9iaWxlIjoiMTZweCJ9fQ==” css=”.vc_custom_1698869988297{margin-bottom: 20px !important;}” box_shadow=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsiaG9yaXpvbnRhbCI6IjAiLCJ2ZXJ0aWNhbCI6IjAiLCJibHVyIjoiOSIsInNwcmVhZCI6IjAiLCJjb2xvciI6InJnYmEoMCwgMCwgMCwgLjE1KSJ9fX0=”][woodmart_accordion_item title=”How do I order online?”]<\/p>\n